Cancellation Policy

Online Coaching - You may cancel any subscription (to services) or discontinue use of services at any time. There are no refunds on services once they have been paid for (hours of programming and development goes into these services). Your cancellation will be in effect from the next billing period after you have informed us. These services are non transferable.

In person - Personal training packages are subject to a 3 month expiry and are non-transferable or refundable. A session will be deducted from training packages when less than 24 hour cancellation notice is given.

General Terms Of Service (Online Coaching and Personal Training)

I understand that this personal training program may include exercises to build the cardio respiratory system (heart and lungs), the musculoskeletal system, (which involves muscular endurance, strength and overall flexibility), and to improve body composition (increasing muscle and bone and decreasing body fat) Exercise includes aerobic activities, such as walking, running, bicycle riding, rowing machine, group aerobics, swimming and other aerobic activities, weight lifting using dumbbells, machines and other equipment to improve muscular strength and endurance, as well as flexibility exercises to improve joint range of motion. Nutritional guidelines are set in place to improve body composition, awareness of food intake and needs and overall health. Description of Potential Risks: I understand that the reaction of the heart, lung, blood vessels as well as other systems to exercise cannot always be predicted with accuracy. I know there is a risk of certain abnormal changes occurring during the following exercise, which include abnormalities of blood pressure or heart attacks as well as other side effects. Use of weight lifting equipment, and engaging in heavy body calisthenics may lead to musculoskeletal strains, pain and injury if adequate warm-up, gradual progression, and safety procedures are not consistently followed. I understand that personal trainer/online coach (seller) shall not be liable for any damages arising from personal injuries sustained by client (buyer) while and during and/or from a personal training program does so at his/her own risk. Client (buyer) assumes full responsibilities for any injuries or damages which may occur during and/or after training. I also understand that any nutritional guidance is under the assumption that I do not suffer from any medical conditions which would affect said guidance. I understand that nutritional guidance is not a replacement for the advice of a registered nutrition professional such as a dietician. I understand that if I feel unwell as a result of the nutritional guidance or exercise, or a combination of both, I should seek medical advice immediately. I hereby fully and forever release and discharge Bua Fitness, it’s owners, employees, associates, assigns and agents from all claims, demands, damages, rights of action, present and future therein. I understand and warrant, release and agree that I am in good physical condition and that I have no disability, impairment or ailment preventing me from engaging in active or passive exercise that will be detrimental to heart, safety, or comfort, or physical condition if I engage or participate (other than those items fully discussed on the health screening form). I state that I have had a recent physical check up and have my personal physician’s permission to engage in aerobic and/or anaerobic conditioning.

I warrant that the above I have provided is true and accurate to the best of my knowledge. I undertake to complete a new prescreening form in the event of any change in my medical status during the course of my training. I understand that it is my responsibility to advise Bua Fitness, it's associates and employees of any medical/physical conditions that may prevent me from exercising, and that I participate in exercise at my own risk. Additional information on terms and conditions of service available at on request.

Other Policy

At Bua Fitness we strive to operate an ethical, socially and environmentally friendly business. If you have any feedback on how we could improve this, let us know!

If you have any questions about this or need to contact us for any reason, hit the email button at the top right of this page and we will be happy to assist you.